Challenges

‍The Laughton Team faced several key challenges that led them to invest in Grow Business Intelligence. They struggled with integrating data from various source systems, which resulted in data silos and mismatched information. This fragmented data made it difficult to get a comprehensive view of the business. Additionally, the team found it challenging to share metrics, charts, and graphs across departments and to summarize overall business performance versus their goals. A looming concern for the team was the potential impact of a recession on their business operations.

Results

‍After implementing Grow BI, the Laughton Team experienced significant improvements. Grow provided actionable data insights that helped the team spot potential issues early and avoid them. The platform enabled them to make more informed decisions, validate new markets to pursue, and improve both operational efficiency and cash flow. Grow also helped reduce costs. When comparing Grow to other solutions, they valued its unlimited user access, wide range of connectors (including Salesforce, Google Analytics, SQL Server, and Shopify), and the ability to connect, cleanse, and transform data without needing coding skills.

Key Benefits

‍The Laughton Team found that Grow's platform was most beneficial in getting all their data in one place and easily identifying and understanding their Key Performance Indicators (KPIs). The platform saved them time analyzing data and connecting multiple data sources. Grow also allowed all users, regardless of their role, to monitor and analyze data based on their individual needs, enhancing collaboration and decision-making across the team.

Use Case

‍Grow BI proved essential for the Laughton Team in areas like Big Data, Business Intelligence, Dashboarding, Data Transformation, Visualization, Analytics, Reporting, and ETL (Extract, Transform, Load). The team frequently checks their Grow dashboards throughout the day. Executive leadership, managers, and outside contractors make and monitor Grow metrics and dashboards, while non-management workers from various departments, including service, support, development, and accounting, regularly access and review the data.